Ticker:
Source: AOL.com
Publication Date:
Scraped At:
Sentiment Score: -0.85
AI Explanation:
The article presents a highly negative sentiment towards UPS, detailing multiple conflicting explanations for a lost package, alleged theft, and the company's initial reluctance to adequately resolve the issue or provide sufficient compensation. The customer's frustration and the company's poor handling of the situation are central to the narrative. Guitar Center is mentioned neutrally as the platform where the lost item was found, not influencing the overall sentiment.